Don't Go Cheap With the Service Interfaces

Vendors need to realize that in this day and age service interfaces for their products should be a core feature. Unfortunately many vendors view them as secondary requirements and thus don't invest the necessary resources into their development. Often they are built in as an afterthought and usually by some junior developer on the team. The results are poorly designed service interfaces into the products with inadequate levels of functionality and poor usability. If I'm going to buy a piece of enterprise software, I'm not looking only at what functionality it provides, but also how well it will integrate into my existing environment. Vendors that get this will win the sales, vendors that don't will fall to the wayside.